Privacy Policy

Privacy Policy for Punpun Pickles

At Punpun Pickles, we are committed to safeguarding your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, make a purchase, or subscribe to our communications.

WHAT INFORMATION DO WE COLLECT?

When you purchase from our store or interact with us, we collect the following personal details:

  • Personal Information: Name, address, email, phone number, and payment details required to complete a transaction.
  • Device Information: Your IP address, browser type, and operating system to understand usage and improve your experience
  • Subscription Information: If you subscribe to our marketing communications, we collect details to send you updates on products, offers, and news

CONSENT

How do we get your consent?

By providing us with your personal information to complete a purchase, arrange delivery, or process a return, you consent to our collection and use of your data for those purposes. For secondary purposes, such as marketing, we will seek your express consent or give you an option to opt-out.

How can you withdraw consent?

You can withdraw your consent at any time by contacting us at:

  •  Email:  info@punpunpickles.com
  • Mail: A-801, iThum Tower, Sector 62, Noida, Uttar Pradesh

DISCLOSURE OF INFORMATION

We may disclose your personal information if required by law, or if you violate our Terms of Service

PAYMENT PROCESSING

We use PayPal to process payments securely. Your payment information is encrypted by PayPal and is never stored on our servers. For more information, please refer to PayPal’s Privacy Policy.

THIRD-PARTY SERVICES

We may use third-party service providers to assist in operating our services. These providers will only use your personal information as necessary to perform their services. Some third parties may have their own privacy policies, and we recommend reviewing those policies to understand how they handle your data.

SECURITY OF DATA

We take industry-standard precautions to protect your data from loss, misuse, or alteration. However, no online method of data transmission is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

COOKIES

We use cookies to enhance your browsing experience, including maintaining your session. Cookies are small files stored on your device, but they do not personally identify you on other websites. You can control your cookie preferences through your browser settings.

AGE OF CONSENT

Our services are not directed towards individuals under the age of 18 ("Children").

We do not intentionally collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal data, please reach out to us. If we learn that we have collected personal information from a child without parental consent, we will take prompt steps to remove the data from our systems.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically, and we encourage you to review it regularly. Any changes or updates will take effect immediately upon being posted on our website. If we make significant changes, we will notify you directly via email or a clear notice on our site to ensure you’re aware of the updated policy.
In the event of a merger or acquisition, your personal information may be transferred to the new owners to continue providing our products and services.

Please check back occasionally to stay informed of any updates to our Privacy Policy.

INTERNATIONAL TRANSFER OF DATA

If you are located outside India and choose to provide us with information, please note that your data will be transferred to India and processed there. By providing your data, you consent to its transfer and processing.

LEGAL REQUIREMENTS

We may disclose your personal data if required by law or if necessary to protect our rights or prevent potential legal issues. This may include protecting users’ safety or defending against claims.

COMPLAINTS & RESOLUTION PROCESS

Once your complaint is received, our team will acknowledge it and provide a ticket number within 2 to 3 business days. We will aim to resolve the issue within 15 to 30 business days, depending on the complexity of the query.

  • Email: customercare@punpunpickles.com
  • Phone: +917219822271